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TACO something Part ONE

27 Jul


I am often given suggestions about things to review.   I love hearing about new places and new things to try that fall into my wheelhouse.

But I am also asked quite frequently why I don’t review the Taco places (Bell, Bueno, Del, and Cabana) that often.  They are mostly correct.   I don’t normally eat there or review them.  I did review the Doritos Tacos here and I have a Del Taco thing coming up that I totally forgot about until now.  But aside from that, I just don’t frequent them much.

Except Taco Cabana.  I absolutely LOVE Taco Cabana.

But Tacos Bell and Bueno have burned me so often with bad service and food that I just can’t fall in love with.

Case in point – LAST WEEKEND – I was with a friend who likes Taco Bell.  I don’t fault or try to talk anyone out of going to some place I don’t like.  To each his own.

So I am in the car with them and we are pulling into Taco Bell so she can get some food.   I had no plans to order anything.  I am just along for the ride.  But I notice a couple of new items on their menu.   One is called the FRESCO CHICKEN SOFT TACO.   The picture on the menu is of a flour tortilla, thick grilled chicken, pico, and cilantro.

This looked SO GOOD.  Like a cross between a fajita taco and a taqueria style taco.  Have I been missing out on something awesome all this time?  Has Taco Bell finally found the key to unlock my loyalty?

NOPE.

I didn’t even bother to take a picture of it.  It was a large flour tortilla with tiny chunks of chicken and about two fistfuls of lettuce.   NOT AT ALL looking like or containing the same ingredients listed on the menu not four feet away from me.   This was literally a tortilla filled with lettuce and chicken sprinkles.   It was a soggy mess.

I was confused.  I was pissed.   This was like BAIT-and-SWITCH to me.   I even asked the employee if they gave me the right thing.  They said YEP.

Okay – then I would like my money back.  I am not eating this.

It was SO quiet that I could hear the cashier BLINKING at me.   You want your money back?  Yes.   Can’t we just get you another one?   No.  Okay so I will have to get the manager because I don’t know how to do that.   You don’t know how to give me my money back?  Okay- go get the manager.  Everyone involved in this was so rude.

It seems this store has a policy that they don’t give refunds.  They just give you some other food in trade or replace the item.   I am DONE paying for stuff I don’t like and I don’t want anything.  So I finally get my money back (they couldn’t figure out how much the tax would be so I told them to keep it) and I went to throw the food away and I noticed the bag my ONE taco was in.

I asked for some hot sauce and received exactly 23 – that’s TWENTY THREE packages of sauce for ONE TACO.     This is beyond wasteful.

Oh…and this isn’t the END of this story…..to be continued….

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